Orders
The Order Object
A Rutter Order represents an order processed by a merchant's store. Every order is linked to Fulfillments, Transactions, Products, Variants, and a Customer.
Every order contains a line_items
array containing information about the products included in the order.
Properties
id
stringRequiredThe Rutter generated unique ID of the order.
platform_id
stringThe platform specific ID of the order.
cancelled_at
stringThe ISO 8601 timestamp for when the order was cancelled. SHOPIFY
only.
payment_status
enumRequiredThe payment status of the order.
status
enumRequiredThe status of the order.
total_discount
numberRequiredThe sum of all discounts applied to the total price.
total_price
numberRequiredThe total price of the order.
fulfillment_status
enumnullableRequiredThe status of the fulfillment for the order.
iso_currency_code
stringnullableRequiredThe ISO 4217 currency code of the order.
name
stringThe name of the order. Supported for SHOPIFY
only.
order_number
stringThe merchant facing order ID.
source_name
stringThe source name of the order. Supported for SHOPIFY
only.
total_line_items_price
numberThe total price of all line items of the order. Supported for SHOPIFY
only.
total_shipping
numbernullableRequiredThe sum of all shipping costs.
total_shipping_discount
numberThe sum of all discounts on shipping applied to the total price.
total_tax
numbernullableRequiredThe total tax paid on the order.
tags
arrayThe tags of the order. Supported for SHOPIFY
only.
String array.
billing_address
objectnullableRequiredbilling_address
attributesrefunds
arrayrefunds
attributesshipping_address
objectnullableRequiredshipping_address
attributescustomer
objectnullableRequiredcustomer
attributesline_items
arrayRequiredThe linked variants and quantities associated with this order.
line_items
attributesfulfillments
arrayRequiredfulfillments
attributestransactions
arrayAn array of Transactions linked to the order. Included if you pass the expand=transactions query parameter.
transactions
attributescreated_at
stringRequiredThe ISO 8601 timestamp that the order was created.
updated_at
stringRequiredThe ISO 8601 timestamp that the order was last updated.
List Orders
The /orders endpoint allows developers to receive user-authorized order data for a merchant's store.
Due to the potentially large number of orders associated with an Item, results are paginated. Manipulate the count and offset parameters in conjunction with the total_orders response body field to fetch all available transactions.
Request Parameters
access_token
stringqueryRequiredThe access token of the connection.
created_at_max
integerqueryUnix Timestamp in milliseconds representing the maximum created_at datetime to fetch entities from.
created_at_min
integerqueryUnix Timestamp in milliseconds representing the minimum created_at datetime to fetch entities from.
cursor
stringqueryThe cursor to use for pagination. This value is passed in from next_cursor
field in a previous request.
expand
enumqueryOptionally, include transaction information when fetching orders.
force_fetch
enumqueryForce a response even if the underlying connection hasn't finished the initial sync.
fulfillment_status
enumqueryOptionally filter orders by their fulfillment_status
. Supported for Squarespace, BigCommerce, Magento, Square, Shopify, Wix, Amazon, Etsy, PrestaShop, eBay, Lazada.
limit
integerqueryThe limit on the number of entities returned.
order_number
integerqueryOptionally filter by order number. Supported for Squarespace, BigCommerce, Magento, WooCommerce, Square, Wix, Amazon, PrestaShop, eBay.
payment_status
enumqueryOptionally filters orders by payment_status
. Supported for Squarespace, BigCommerce, Magento, Square, Shopify, Wix, Amazon, Etsy, PrestaShop, eBay, Lazada.
phone
stringqueryOptionally filter by phone number. Format using only numerics. Supported for Magento, WooCommerce, Shopify, Wix.
properties
stringqueryOptionally return only certain fields specified by a comma-separated list of field names. E.g. id,status
updated_at_max
integerqueryUnix Timestamp in milliseconds representing the maximum updated_at datetime to fetch entities from.
updated_at_min
integerqueryUnix Timestamp in milliseconds representing the minimum updated_at datetime to fetch entities from.
Response Body
The /orders
endpoint allows developers to receive user-authorized order data for a merchant's store.
Due to the potentially large number of orders associated with a connection, results are paginated.
connection
objectRequiredconnection
attributesorders
arrayRequiredorders
attributesnext_cursor
stringnullableRequired- Shopify
- Woo Commerce
- Amazon
- Ebay
1{
2 "connection": {
3 "id": "00000000-0000-0000-0000-000000000000",
4 "orgId": "00000000-0000-0000-0000-000000000000",
5 "platform": "SHOPIFY"
6 },
7 "orders": [
8 {
9 "id": "00000000-0000-0000-0000-000000000000",
10 "platform_id": "12345678",
11 "cancelled_at": "2023-01-02T02:34:56.000Z",
12 "payment_status": "paid",
13 "status": "active",
14 "total_discount": 5,
15 "total_price": 37.34,
16 "fulfillment_status": "unfulfilled",
17 "iso_currency_code": "USD",
18 "order_number": "12345",
19 "source_name": "web",
20 "total_line_items_price": 28,
21 "total_shipping": 12.34,
22 "total_shipping_discount": 0,
23 "total_tax": 2,
24 "billing_address": {
25 "address1": "123 Rutter Road",
26 "address2": "Floor 4",
27 "city": "San Francisco",
28 "country_code": "USA",
29 "first_name": "Eric",
30 "last_name": "Yu",
31 "postal_code": "94110",
32 "region": "CA",
33 "phone": "1234567890"
34 },
35 "shipping_address": {
36 "address1": "123 Rutter Road",
37 "address2": "Floor 4",
38 "city": "San Francisco",
39 "country_code": "USA",
40 "first_name": "Eric",
41 "last_name": "Yu",
42 "postal_code": "94110",
43 "region": "CA",
44 "phone": "1234567890"
45 },
46 "customer": {
47 "id": "00000000-0000-0000-0000-000000000000",
48 "platform_id": "12345678",
49 "email": "eric@rutter.com",
50 "first_name": "Eric",
51 "last_name": "Yu",
52 "phone": "1234567890",
53 "created_at": "2023-01-02T02:34:56.000Z",
54 "updated_at": "2023-01-02T02:34:56.000Z"
55 },
56 "fulfillments": [
57 {
58 "id": "00000000-0000-0000-0000-000000000000",
59 "order_id": "00000000-0000-0000-0000-000000000000",
60 "carrier": "UPS",
61 "service": "manual",
62 "tracking_number": "https://www.ups.com/WebTracking?loc=en_US&requester=ST&trackNums=ABCDEFGH1234567890",
63 "tracking_url": "ABCDEFGH1234567890",
64 "line_items": [
65 {
66 "id": "00000000-0000-0000-0000-000000000000",
67 "product_id": "00000000-0000-0000-0000-000000000000",
68 "variant_id": "00000000-0000-0000-0000-000000000000",
69 "price": 12.34,
70 "quantity": 2,
71 "sku": "RUTTER-1",
72 "title": "Rutter Shirt (Large)"
73 }
74 ]
75 }
76 ],
77 "transactions": [
78 {
79 "id": "00000000-0000-0000-0000-000000000000",
80 "order_id": "00000000-0000-0000-0000-000000000000",
81 "payment_method_type": "card",
82 "status": "success",
83 "type": "sale",
84 "amount": 31.99,
85 "gateway": "paypal",
86 "gateway_data": null,
87 "iso_currency_code": "USD",
88 "created_at": "2023-02-01T05:21:24.000Z",
89 "updated_at": "2023-02-01T05:21:24.000Z"
90 }
91 ],
92 "line_items": [
93 {
94 "id": "00000000-0000-0000-0000-000000000000",
95 "platform_id": "12345678",
96 "product_id": "00000000-0000-0000-0000-000000000000",
97 "variant_id": "00000000-0000-0000-0000-000000000000",
98 "price": 14,
99 "quantity": 1,
100 "iso_currency_code": "USD",
101 "sku": "Intelligent-Soft-Table-872793",
102 "title": "Handcrafted-Practical Wooden Towels",
103 "unit_cost": 14,
104 "created_at": "2023-01-02T02:34:56.000Z",
105 "updated_at": "2023-01-02T02:34:56.000Z"
106 },
107 {
108 "id": "00000000-0000-0000-0000-000000000000",
109 "platform_id": "12345678",
110 "product_id": "00000000-0000-0000-0000-000000000000",
111 "variant_id": "00000000-0000-0000-0000-000000000000",
112 "price": 14,
113 "quantity": 1,
114 "iso_currency_code": "USD",
115 "sku": "Intelligent-Wooden-Salad-164653",
116 "title": "Incredible-Tasty Fresh Pants",
117 "unit_cost": 14,
118 "created_at": "2023-01-02T02:34:56.000Z",
119 "updated_at": "2023-01-02T02:34:56.000Z"
120 }
121 ],
122 "created_at": "2023-01-02T02:34:56.000Z",
123 "updated_at": "2023-01-02T02:34:56.000Z"
124 }
125 ],
126 "next_cursor": null
127}
Platform Differences
There can be some differences in field values due to platform-specific limitations or if the connection is missing required scopes.
Amazon
The total_price
will be unavailable through the Amazon API and 0 in the following scenarios:
- The order status is cancelled, pending , or unshipped. Cancelled orders do not have this info, whereas pending orders could later be updated to have price info.
- If the order is a replacement order, no price info is available.
- If the order is sold through Non-Amazon sales channel it may not have price info.
Shopify
Rutter supplements the Order object with the following properties from Shopify: name, cancelled_at, source_name, total_line_items_price, tags
Ebay
Rutter currently fetches 90 days worth of orders due to Ebay's own limitation.
Fetch an Order
Request Parameters
id
stringpathRequiredThe Rutter generated unique ID of the object.
access_token
stringqueryRequiredThe access token of the connection.
expand
enumqueryOptionally, include transaction information when fetching orders.
force_fetch
enumqueryForce a response even if the underlying connection hasn't finished the initial sync.
Response Body
The /orders/{id}
endpoint allows developers to receive user-authorized order data for a specific order in a merchant's store.
connection
objectRequiredconnection
attributesorder
nullableRequiredorder
attributes- Shopify
- Woo Commerce
- Amazon
- Ebay
1{
2 "connection": {
3 "id": "00000000-0000-0000-0000-000000000000",
4 "orgId": "00000000-0000-0000-0000-000000000000",
5 "platform": "SHOPIFY"
6 },
7 "order": {
8 "id": "00000000-0000-0000-0000-000000000000",
9 "platform_id": "12345678",
10 "cancelled_at": "2023-01-02T02:34:56.000Z",
11 "payment_status": "paid",
12 "status": "active",
13 "total_discount": 5,
14 "total_price": 37.34,
15 "fulfillment_status": "unfulfilled",
16 "iso_currency_code": "USD",
17 "order_number": "12345",
18 "source_name": "web",
19 "total_line_items_price": 28,
20 "total_shipping": 12.34,
21 "total_shipping_discount": 0,
22 "total_tax": 2,
23 "billing_address": {
24 "address1": "123 Rutter Road",
25 "address2": "Floor 4",
26 "city": "San Francisco",
27 "country_code": "USA",
28 "first_name": "Eric",
29 "last_name": "Yu",
30 "postal_code": "94110",
31 "region": "CA",
32 "phone": "1234567890"
33 },
34 "shipping_address": {
35 "address1": "123 Rutter Road",
36 "address2": "Floor 4",
37 "city": "San Francisco",
38 "country_code": "USA",
39 "first_name": "Eric",
40 "last_name": "Yu",
41 "postal_code": "94110",
42 "region": "CA",
43 "phone": "1234567890"
44 },
45 "customer": {
46 "id": "00000000-0000-0000-0000-000000000000",
47 "platform_id": "12345678",
48 "email": "eric@rutter.com",
49 "first_name": "Eric",
50 "last_name": "Yu",
51 "phone": "1234567890",
52 "created_at": "2023-01-02T02:34:56.000Z",
53 "updated_at": "2023-01-02T02:34:56.000Z"
54 },
55 "fulfillments": [
56 {
57 "id": "00000000-0000-0000-0000-000000000000",
58 "order_id": "00000000-0000-0000-0000-000000000000",
59 "carrier": "UPS",
60 "service": "manual",
61 "tracking_number": "https://www.ups.com/WebTracking?loc=en_US&requester=ST&trackNums=ABCDEFGH1234567890",
62 "tracking_url": "ABCDEFGH1234567890",
63 "line_items": [
64 {
65 "id": "00000000-0000-0000-0000-000000000000",
66 "product_id": "00000000-0000-0000-0000-000000000000",
67 "variant_id": "00000000-0000-0000-0000-000000000000",
68 "price": 12.34,
69 "quantity": 2,
70 "sku": "RUTTER-1",
71 "title": "Rutter Shirt (Large)"
72 }
73 ]
74 }
75 ],
76 "transactions": [
77 {
78 "id": "00000000-0000-0000-0000-000000000000",
79 "order_id": "00000000-0000-0000-0000-000000000000",
80 "payment_method_type": "card",
81 "status": "success",
82 "type": "sale",
83 "amount": 31.99,
84 "gateway": "paypal",
85 "gateway_data": null,
86 "iso_currency_code": "USD",
87 "created_at": "2023-02-01T05:21:24.000Z",
88 "updated_at": "2023-02-01T05:21:24.000Z"
89 }
90 ],
91 "line_items": [
92 {
93 "id": "00000000-0000-0000-0000-000000000000",
94 "platform_id": "12345678",
95 "product_id": "00000000-0000-0000-0000-000000000000",
96 "variant_id": "00000000-0000-0000-0000-000000000000",
97 "price": 14,
98 "quantity": 1,
99 "iso_currency_code": "USD",
100 "sku": "Intelligent-Soft-Table-872793",
101 "title": "Handcrafted-Practical Wooden Towels",
102 "unit_cost": 14,
103 "created_at": "2023-01-02T02:34:56.000Z",
104 "updated_at": "2023-01-02T02:34:56.000Z"
105 },
106 {
107 "id": "00000000-0000-0000-0000-000000000000",
108 "platform_id": "12345678",
109 "product_id": "00000000-0000-0000-0000-000000000000",
110 "variant_id": "00000000-0000-0000-0000-000000000000",
111 "price": 14,
112 "quantity": 1,
113 "iso_currency_code": "USD",
114 "sku": "Intelligent-Wooden-Salad-164653",
115 "title": "Incredible-Tasty Fresh Pants",
116 "unit_cost": 14,
117 "created_at": "2023-01-02T02:34:56.000Z",
118 "updated_at": "2023-01-02T02:34:56.000Z"
119 }
120 ],
121 "created_at": "2023-01-02T02:34:56.000Z",
122 "updated_at": "2023-01-02T02:34:56.000Z"
123 }
124}
Create an Order
Request Parameters
access_token
stringqueryRequiredThe access token of the connection.
Request Body
order
objectRequiredThe order to create.
order
attributesResponse Body
Companies that use Rutter can programmatically create orders on their storeowner's shops. To do this, make a POST request to our orders endpoint.
order
objectRequiredorder
attributes- Shopify
- Woo Commerce
- Squarespace
- Big Commerce
1{
2 "order": {
3 "currency_code": "USD",
4 "line_items": [
5 {
6 "variant_id": "00000000-0000-0000-0000-000000000000",
7 "quantity": 1
8 },
9 {
10 "variant_id": "00000000-0000-0000-0000-000000000000",
11 "quantity": 2
12 }
13 ],
14 "customer": {
15 "email": "eric@rutter.com",
16 "first_name": "Eric",
17 "last_name": "Yu"
18 },
19 "billing_address": {
20 "address1": "123 Rutter Road",
21 "address2": "Floor 4",
22 "city": "San Francisco",
23 "country_code": "USA",
24 "first_name": "Eric",
25 "last_name": "Yu",
26 "postal_code": "94110",
27 "region": "CA",
28 "email": "eric@rutter.com",
29 "phone": "1234567890"
30 },
31 "shipping_address": {
32 "address1": "123 Rutter Road",
33 "address2": "Floor 4",
34 "city": "San Francisco",
35 "country_code": "USA",
36 "first_name": "Eric",
37 "last_name": "Yu",
38 "postal_code": "94110",
39 "region": "CA",
40 "email": "eric@rutter.com",
41 "phone": "1234567890"
42 }
43 }
44}
1{
2 "order": {
3 "id": "00000000-0000-0000-0000-000000000000",
4 "platform_id": "12345678",
5 "cancelled_at": "2023-01-02T02:34:56.000Z",
6 "payment_status": "paid",
7 "status": "active",
8 "total_discount": 5,
9 "total_price": 37.34,
10 "fulfillment_status": "unfulfilled",
11 "iso_currency_code": "USD",
12 "order_number": "12345",
13 "source_name": "web",
14 "total_line_items_price": 28,
15 "total_shipping": 12.34,
16 "total_shipping_discount": 0,
17 "total_tax": 2,
18 "billing_address": {
19 "address1": "123 Rutter Road",
20 "address2": "Floor 4",
21 "city": "San Francisco",
22 "country_code": "USA",
23 "first_name": "Eric",
24 "last_name": "Yu",
25 "postal_code": "94110",
26 "region": "CA",
27 "phone": "1234567890"
28 },
29 "shipping_address": {
30 "address1": "123 Rutter Road",
31 "address2": "Floor 4",
32 "city": "San Francisco",
33 "country_code": "USA",
34 "first_name": "Eric",
35 "last_name": "Yu",
36 "postal_code": "94110",
37 "region": "CA",
38 "phone": "1234567890"
39 },
40 "customer": {
41 "id": "00000000-0000-0000-0000-000000000000",
42 "platform_id": "12345678",
43 "email": "eric@rutter.com",
44 "first_name": "Eric",
45 "last_name": "Yu",
46 "phone": "1234567890",
47 "created_at": "2023-01-02T02:34:56.000Z",
48 "updated_at": "2023-01-02T02:34:56.000Z"
49 },
50 "fulfillments": [
51 {
52 "id": "00000000-0000-0000-0000-000000000000",
53 "order_id": "00000000-0000-0000-0000-000000000000",
54 "carrier": "UPS",
55 "service": "manual",
56 "tracking_number": "https://www.ups.com/WebTracking?loc=en_US&requester=ST&trackNums=ABCDEFGH1234567890",
57 "tracking_url": "ABCDEFGH1234567890",
58 "line_items": [
59 {
60 "id": "00000000-0000-0000-0000-000000000000",
61 "product_id": "00000000-0000-0000-0000-000000000000",
62 "variant_id": "00000000-0000-0000-0000-000000000000",
63 "price": 12.34,
64 "quantity": 2,
65 "sku": "RUTTER-1",
66 "title": "Rutter Shirt (Large)"
67 }
68 ]
69 }
70 ],
71 "transactions": [
72 {
73 "id": "00000000-0000-0000-0000-000000000000",
74 "order_id": "00000000-0000-0000-0000-000000000000",
75 "payment_method_type": "card",
76 "status": "success",
77 "type": "sale",
78 "amount": 31.99,
79 "gateway": "paypal",
80 "gateway_data": null,
81 "iso_currency_code": "USD",
82 "created_at": "2023-02-01T05:21:24.000Z",
83 "updated_at": "2023-02-01T05:21:24.000Z"
84 }
85 ],
86 "line_items": [
87 {
88 "id": "00000000-0000-0000-0000-000000000000",
89 "platform_id": "12345678",
90 "product_id": "00000000-0000-0000-0000-000000000000",
91 "variant_id": "00000000-0000-0000-0000-000000000000",
92 "price": 14,
93 "quantity": 1,
94 "iso_currency_code": "USD",
95 "sku": "Intelligent-Soft-Table-872793",
96 "title": "Handcrafted-Practical Wooden Towels",
97 "unit_cost": 14,
98 "created_at": "2023-01-02T02:34:56.000Z",
99 "updated_at": "2023-01-02T02:34:56.000Z"
100 },
101 {
102 "id": "00000000-0000-0000-0000-000000000000",
103 "platform_id": "12345678",
104 "product_id": "00000000-0000-0000-0000-000000000000",
105 "variant_id": "00000000-0000-0000-0000-000000000000",
106 "price": 14,
107 "quantity": 1,
108 "iso_currency_code": "USD",
109 "sku": "Intelligent-Wooden-Salad-164653",
110 "title": "Incredible-Tasty Fresh Pants",
111 "unit_cost": 14,
112 "created_at": "2023-01-02T02:34:56.000Z",
113 "updated_at": "2023-01-02T02:34:56.000Z"
114 }
115 ],
116 "created_at": "2023-01-02T02:34:56.000Z",
117 "updated_at": "2023-01-02T02:34:56.000Z"
118 }
119}
Update an Order
Request Parameters
id
stringpathRequiredThe Rutter generated unique ID of the object.
access_token
stringqueryRequiredThe access token of the connection.
Request Body
order
objectRequiredorder
attributesResponse Body
The /orders/{id}
endpoint allows developers to receive user-authorized order data for a specific order in a merchant's store.
connection
objectRequiredconnection
attributesorder
nullableRequiredorder
attributes- Shopify
- Woo Commerce
1{
2 "order": {
3 "status": "cancelled"
4 }
5}
1{
2 "connection": {
3 "id": "00000000-0000-0000-0000-000000000000",
4 "orgId": "00000000-0000-0000-0000-000000000000",
5 "platform": "SHOPIFY"
6 },
7 "order": {
8 "id": "00000000-0000-0000-0000-000000000000",
9 "platform_id": "12345678",
10 "cancelled_at": "2023-01-02T02:34:56.000Z",
11 "payment_status": "paid",
12 "status": "active",
13 "total_discount": 5,
14 "total_price": 37.34,
15 "fulfillment_status": "unfulfilled",
16 "iso_currency_code": "USD",
17 "order_number": "12345",
18 "source_name": "web",
19 "total_line_items_price": 28,
20 "total_shipping": 12.34,
21 "total_shipping_discount": 0,
22 "total_tax": 2,
23 "billing_address": {
24 "address1": "123 Rutter Road",
25 "address2": "Floor 4",
26 "city": "San Francisco",
27 "country_code": "USA",
28 "first_name": "Eric",
29 "last_name": "Yu",
30 "postal_code": "94110",
31 "region": "CA",
32 "phone": "1234567890"
33 },
34 "shipping_address": {
35 "address1": "123 Rutter Road",
36 "address2": "Floor 4",
37 "city": "San Francisco",
38 "country_code": "USA",
39 "first_name": "Eric",
40 "last_name": "Yu",
41 "postal_code": "94110",
42 "region": "CA",
43 "phone": "1234567890"
44 },
45 "customer": {
46 "id": "00000000-0000-0000-0000-000000000000",
47 "platform_id": "12345678",
48 "email": "eric@rutter.com",
49 "first_name": "Eric",
50 "last_name": "Yu",
51 "phone": "1234567890",
52 "created_at": "2023-01-02T02:34:56.000Z",
53 "updated_at": "2023-01-02T02:34:56.000Z"
54 },
55 "fulfillments": [
56 {
57 "id": "00000000-0000-0000-0000-000000000000",
58 "order_id": "00000000-0000-0000-0000-000000000000",
59 "carrier": "UPS",
60 "service": "manual",
61 "tracking_number": "https://www.ups.com/WebTracking?loc=en_US&requester=ST&trackNums=ABCDEFGH1234567890",
62 "tracking_url": "ABCDEFGH1234567890",
63 "line_items": [
64 {
65 "id": "00000000-0000-0000-0000-000000000000",
66 "product_id": "00000000-0000-0000-0000-000000000000",
67 "variant_id": "00000000-0000-0000-0000-000000000000",
68 "price": 12.34,
69 "quantity": 2,
70 "sku": "RUTTER-1",
71 "title": "Rutter Shirt (Large)"
72 }
73 ]
74 }
75 ],
76 "transactions": [
77 {
78 "id": "00000000-0000-0000-0000-000000000000",
79 "order_id": "00000000-0000-0000-0000-000000000000",
80 "payment_method_type": "card",
81 "status": "success",
82 "type": "sale",
83 "amount": 31.99,
84 "gateway": "paypal",
85 "gateway_data": null,
86 "iso_currency_code": "USD",
87 "created_at": "2023-02-01T05:21:24.000Z",
88 "updated_at": "2023-02-01T05:21:24.000Z"
89 }
90 ],
91 "line_items": [
92 {
93 "id": "00000000-0000-0000-0000-000000000000",
94 "platform_id": "12345678",
95 "product_id": "00000000-0000-0000-0000-000000000000",
96 "variant_id": "00000000-0000-0000-0000-000000000000",
97 "price": 14,
98 "quantity": 1,
99 "iso_currency_code": "USD",
100 "sku": "Intelligent-Soft-Table-872793",
101 "title": "Handcrafted-Practical Wooden Towels",
102 "unit_cost": 14,
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115 "title": "Incredible-Tasty Fresh Pants",
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